Order & Tracking
At Laameah, we strive to provide an easy and smooth shopping experience for our customers.
Order Placement and Payment Methods:
Customers can place orders online through the Laameah website and make payments using the available payment methods. We accept payments through credit/debit cards, bank transfers, and Cash on Delivery (COD) for orders within Pakistan.
Product Availability and Substitution:
While we make every effort to ensure that products are available for immediate dispatch, Laameah cannot guarantee the availability of all items at the time of order. If any item is out of stock, we will inform you and offer an alternative product/design/color within the same price range. If no suitable alternative is chosen, the order may be canceled.
Order Confirmation and Delivery:
Upon successful order placement, customers will receive an order confirmation email. Once the order is confirmed, we aim to ship it within 3-5 business days, excluding weekends and holidays. Please ensure the accuracy of your contact information to avoid any delays.
Advance Payment for Larger Orders:
Orders exceeding PKR 60,000 within Pakistan require an advance payment. Customers will be notified accordingly during the checkout process.
Stitching Orders:
All custom stitching orders must be paid in full in advance. Once payment is received, our team will begin processing your order. The delivery time for stitching orders may take up to 15-18 business days depending on the customization requirements.
Order Tracking:
Once your order has been dispatched, you will receive an email containing the tracking number along with a link to track your order’s progress. If you face any issues with tracking or have concerns about the delivery, please contact our customer service team at customercare@laameah.com or (Call/Whatsapp) us at +92 335 2262225.
We aim to make your shopping experience with Laameah as seamless as possible. For any further queries or assistance, feel free to reach out to our team. Thank you for choosing Laameah!
