FAQs

What is the return policy?

We offer a smooth return and exchange process for eligible items. Products must be unused, unwashed, and returned in original packaging with tags intact. Certain items marked as final sale are non-returnable and will be clearly mentioned before checkout.

How long does delivery take?

Orders are usually delivered within 3 to 5 business days after dispatch. Processing may take up to 2 working days. Delivery time can vary slightly depending on your location or courier delays.

Are all items eligible for return?

No, some items are marked as final sale and cannot be returned or exchanged. These products are clearly highlighted on the product page before purchase.

Do you offer cash on delivery?

Yes, we offer Cash on Delivery across Pakistan. COD orders may be confirmed via a call before shipment to ensure smooth processing.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery in real time.